passports and visas Passports & Visas


For tourist visits of up to three months, citizens of the following countries do not need a visa : Algeria, Andorra, Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Canada, Chile, Cyprus, Congo, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Indonesia, Ireland, Italy, Ivory Coast, Japan, Kuwait, Latvia, Libya, Liechtenstein, Lithuania, Luxembourg, Mali, Malta, Mexico, Monaco, Netherlands, Nigeria, Norway, New Guinea, New Zealand, Oman, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Saudi Arabia, Senegal, Slovakia, Slovenia, Singapore, South Korea, Sweden, Switzerland, Tunisia, Turkey, United Arab Emirates, United Kingdom, United States and Venezuela.

Concerning other countries citizen, we advise you to contact the nearest moroccan embassy. You can find more information on this website.

insurance Insurance


Since Morocco has no reciprocal health-care agreements with most countries, we strongly recommend you to take out insurance coverage that includes medical aspects, loss of possessions, theft and cancellation.

money Money


You can withdraw money nearly everywhere through the local urban ATM network. It is recommended to carry some cash, for small shops, taxis, souks (traditional markets) or in the countryside/remote places.

Credit/Debit cards (specially Visa and Mastercard) are widely accepted in most shops and restaurants with a 2.5% surcharge. Giving tips for almost any service rendered is part of Moroccan culture.

language Languages


Morocco’s official languages are Arabic and Berber (Tamazight). The country’s Arabic dialect is called Darija. French, which is spoken by a third of the population, is widely used in governmental institutions, media, mid-size and large companies, international commerce, and often in international diplomacy. It is also taught as an obligatory language in all schools.

On the other hand, Spanish is mostly spoken in both northern and southern Morocco (former Spanish colonies, around 5% of people). Many Moroccans, particularly those working in tourism, will also speak some English.

closures Closures


Public holidays : New year’s Day (jan. 1st), Proclamation of Independence Day (jan. 11th), Labour Day (may 1st), Aid El fitr (may 2nd), Aid al Adha (9-11 juillet*), Islamic new year’s day (july 29-30th*), Throne Day (july 30th), Oued Ed-Dahab Day (aug. 14th), Revolution Day (aug. 20th), Youth Day (aug. 21st), Mawlid nabawi (oct. 7-9th), Green March (nov. 6th), Independence Day (nov. 18th).

Fridays : Muslim weekly holy day. Some businesses may close especially in the souks or traditional urban areas or remote places/countryside.

Saturdays/Sundays : Public services, banks and almost all businesses are closed except restaurants, malls/shops, museums and attractions.

personal security Personal Security


Beware of pickpockets in crowded tourist areas such as the souks. In Marrakech visitors have had their bags snatched by thieves on scooters. Use your common sense and be alert to your surroundings. If you have anything stolen, report the crime as soon as possible at the nearest office of the tourist police (Brigade Touristique). Get a copy of the crime report to claim on your insurance. Contact your embassy or consulate if your passport is stolen or in the event of a serious crime or accident.

Health


For minor ailments go to a pharmacy or chemist, which are usually very well stocked and have knowledgeable staff. These are plentiful in towns and cities. If you have an accident or medical problem requiring non-urgent medical attention, ask at your hotel for a doctor, or go to the nearest hospital. Embassy websites sometimes list doctors and clinics. You will have to pay for medical treatment on the spot, including any supplies used.

Smoking, Alcohol and Drugs


It is officially forbidden to smoke in most public buildings, but law is very rarely applied.

Although Morocco is a muslim country, there are a lot of bars and most restaurants serve alcohol. Public drunkenness is prohibited.

Hashish (or kif) is illegal, but plenty of people smoke it. It is best to avoid accepting kif when offered for sale in the streets.

ID


Visitors to Morocco are not required to carry ID at all times, but it is a good idea to keep a photocopy of the information pages of your passport on your person.

Non-Muslims are not allowed inside mosques and religious shrines in Morocco. The one exception is the Hassan II Mosque in Casablanca and the old Tin Mal mosque, which non-Muslims can visit as part of a guided tour.

Religious Customs


Islam is the state religion, and the king of Morocco is the leader of the faithful. It is thus considered very bad form to criticize religion. It is also ill-mannered to disturb someone while they are at prayer. It is above all during Ramadan that certain rules must be obeyed. The fast of Ramadan is strictly observed in Morocco, and many dining establishments close during daylight hours as a result. Non-Muslims should avoid eating and drinking in public.

Dress code


To avoid offense and being stared at, female visitors to Morocco should dress modestly, particularly when travelling outside the big cities. In practice, this means covering the shoulders and not wearing shorts. Dresses and skirts should be at least knee length. It is not necessary to cover your hair.

LGBT


Homosexuality is illegal in Morocco, and is technically punishable by up to three years of imprisonment. However, this is rarely enforced, and this law does not apply to non-Moroccan same-sex partners visiting the country. Morocco is, in fact, a popular holiday destination for members of the LGBT community. As with same-sex couples, LGBT travelers should use discretion. Public displays of affection by both gay and straight couples are generally frowned upon, and should be avoided since Morocco’s largely Muslim population are extremely conservative in this regard.

Bargaining


Bargaining is a ritual in Moroccan souks, local traditional markets, where seller and buyer, negotiate the price. The whole process is treated like a game, so keep smiling, be polite and enjoy the spectacle. A third of the asking price is a good place to start.

If you’re not comfortable with this or if you don’t have time, you can ask Menara Tours its catalogue, where you will find the finest artisanal products at very competitive prices. You will be delivered at your hotel or wherever you want in the world.

Taxes and Refunds


VAT of 20 per cent is levied on most goods and services. Visitors may be eligible for a refund on presentation of a receipt for purchases of over 2,000Dh. This service is available at Casablanca and Marrakech airports only.